How do I reorder the same item?

To reorder the same item from a previous order you can click the reorder button. A list of all the items from your order history will appear. 

Please double check your printer model number and cartridge number if you have multiple printers. The latest order(s) might not be right items for the printer you wish to purchase for. 

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• I have received the wrong item. What do I do?

  Do not worry!  Please contact our support team at support@inkstation.com.au with the following information: 1. Order / Invoice number 2. A photo of the cartridge(s) you received.  3. Your printer model number. Our team will check your order with the ...

• What happens if an item I have purchased is out of stock?

  If you have placed an order and we do not have the item in stock, you will be contacted by a customer service representative by phone or email. Where possible we will provide you with an estimate restocking date.  You will have the option of waiting ...

• How long will my cartridges last in storage?

  Most cartridges come with expiry dates on the item box. Please check the back or the base of the item box to locate the date.  If it does not have an expiry date on the box, it is recommended that you use your cartridges within 18 months.  Some ...

• I ordered the wrong items for my printer. What can I do?

  You're allowed to return any incorrectly ordered items as long as they meet our incorrectly ordered or unwanted goods requirements: https://www.inkstation.com.au/return-policy Please email us at support@inkstation.com.au or call us on 1300 655 943 to ...

• I have a new printer. Can we swap the cartridges for different ones?

  At Ink Station, we do not have a traditional exchange process because there is usually a price difference between the items you want to send back and the new ones you require. However, if your items meets our incorrectly ordered or unwanted goods ...