How do I reorder the same item?

To reorder the same item from a previous order you can click the reorder button. A list of all the items from your order history will appear. 

Please double check your printer model number and cartridge number if you have multiple printers. The latest order(s) might not be right items for the printer you wish to purchase for. 

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• I have received the wrong item. What do I do?

  If you have received the wrong item(s) we apologise for the error made. Please email us at support@inkstation.com.au with the following information: 1. Order / Invoice number 2. A photo of the incorrectly received item. Please ensure we can read any ...

• What happens if an item I have purchased is out of stock?

  If you have placed an order and we do not have the item in stock, you will be contacted by a customer service representative by phone or email. Where possible we will provide you with an estimate restocking date. You will have the option of waiting ...

• How long will my cartridges last in storage?

  Most cartridges come with expiry dates on the item box. Please check the back or the base of the item box to locate the date. If it does not have an expiry date on the box, it is recommended that you use your cartridges within 18 months. Some ...

• Why did I only receive part of my order?

  We try to dispatch all your items in one parcel. However at times, we are unable to do so due to a number of reasons. This includes but not limited to: Stock availability in our warehouses Shipping carrier's packaging and weight restrictions. In ...

• No one is going to be available during delivery. Can the carrier leave my parcel?

  Yes! If no one will be available to receive the parcel, you can request the parcel to be left by giving us the Authority to Leave. Please leave instructions in the delivery note box when checking out. Please note that if you have given permission to ...