Ordering & Coupons
I forgot to add my coupon during check out. Can I still add it to my order and get a credit / refund?
All coupons should be applied during check-out. However, if you've forgotten to add the coupon please call us immediately on 1300 655 943. Coupons cannot be retrospectively applied after 24 hours from the time we received the order.
How do I apply a store credit / voucher?
If you have received an email notifying you that a store credit has been issued to your Ink Station account, please look online under My Account and then Credits & Vouchers in the side bar. All available credit notes will be made available upon your ...
Do you price match with another website?
Ink Station does not have a price match guarantee. However, if you're able to find the same item advertised for a lower price at another online retailer, please email sales@inkstation.com.au with the following information: Link to the website. ...
If a coupon forces my order to under the free shipping threshold will I still get free shipping?
Yes. Even if the coupon forces your total under the free shipping threshold, your order will still qualify for free shipping. However, please note some items and/or areas do not qualify for free shipping . Please refer to our shipping policy for more ...
I'm having issues with my coupon.
We will honor all current coupons promoted in our newsletter. Coupons advertised by third parties may not be up-to-date. If you're having issues with a coupon, please check the following: 1. The expiry date of the coupon. Most of our coupons come ...
Do you offer coupons?
Yes! Sign up for our newsletter to get coupons emailed direct to your inbox. Our coupons change regularly and have expiry dates. If you have trouble with a coupon please check the expiry date and the conditions.
How do I reorder the same item?
To reorder the same item from a previous order you can click the reorder button. A list of all the items from your order history will appear. Please double check your printer model number and cartridge number if you have multiple printers. The latest ...
I can't find my printer model number.
There can be a number of reasons why you're unable to find your printer model number on our website. 1. We do not have the printer listed because your model is new. When manufacturers release a new printer line it takes them a few months to roll out ...
How to search for the correct printer consumable?
There are two ways to search for the correct printer consumables such as ink cartridges, toners, waste toner bottles/cartridges, belt units and fuser units. 1. Search bar At the top of the webpage, you can enter your printer model number or the ...
Are purchase orders / email orders accepted?
Yes! We are able to place orders using purchase / email orders as long as it contains the following information: Purchase order number (if available) Delivery and billing addresses. Items you would like to purchase and their respective quantities. It ...
How to select colours for packs?
Most packs available through Ink Station come with pre-selected colours. However, for some packs you are given the option to select your colour preference. These packs will have a selection box (image below) for you to choose the colours before you ...
How to place an order?
There are multiple ways to place an order with Ink Station. 1. Over the phone by calling 1300 655 943. We're only able to accept a credit/debit card payments over the phone. If you're unable to provide a credit/debit card over the phone then we will ...