All cartridges
I bought my printer overeas. Can I purchase ink from you?
All compatible consumables are made to suit Australian printers only. We have not tested our compatible products with printers made overseas and cannot guarantee that they will work. If the compatible consumables you purchase does not work with your ...
Do the compatible cartridges come with chips?
Cartridges or parts that required a chip to operate will all come with the chip installed. The part is ready to be used once received. If there is no chip for the part then we will highlight this with "NO-CHIP" written in the product name.
Can I mix compatible and genuine cartridges?
Yes! If you have a combination of compatible and genuine cartridges the printer will still run.
Do I need to change all the colours when the printer says it's low on ink for one cartridge?
When your printer is empty on a particular colour it will let you know which colour requires changing. You do not need to change the other colours. If you printer does not specify which colour requires changing, then please refer to your user manual ...
My cartridge is still reading low or empty after installing a new cartridge.
Genuine For all genuine cartridges that do not have the correct ink levels, please contact your printer's manufacturer to troubleshoot. Compatible Ink Station cartridges are manufactured by a combination or new and re-manufactured parts. Cartridges ...
My cartridges / part doesn't fit.
If you have cartridges that do not fit, please check the following: 1. You're installing the correct cartridge / part for your printer. Check the part numbers is correct. Find the printer model number on the manufacturer's website and check the part ...
My compatible cartridge looks different to the genuine cartridge.
Due to copyright and trademark reasons the compatible cartridges can’t look exactly like the genuine, but they will be a similar size and should still fit in your printer.
My printer is not recognising the cartridge. What can I do?
When installing cartridges be sure to remove any tabs, wedges or covers that are on the inkjet / toner. Do not pierce or remove the the plastic covering where the ink is released. If all appropriate parts are removed and the cartridge still not ...
Do you sell re-fill kits? Do you refill cartridges?
We do not offer refilling services and do not sell the refill kits. Our cartridges are pre-filled and are ready for installation once you receive the items. We do not advise refilling cartridges once they are empty. Please be advised that once our ...
My printer is not written on the box or cartridge.
Most compatible (generic) consumables are made to fit into a number of different printers. In some cases, we are not able to print your model number on the box or the cartridge because there isn't enough space or your printer was not released at the ...
How long will my cartridges last in storage?
Most cartridges come with expiry dates on the item box. Please check the back or the base of the item box to locate the date. If it does not have an expiry date on the box, it is recommended that you use your cartridges within 18 months. Some ...
What is the difference between high yield and standard yield?
Generally manufacturers make cartridges available in different sizes to suit consumer's different needs. Cartridges commonly come in three different sizes. A standard yield is the most common size cartridge and prints a smaller number of pages, when ...
What is the Page Yield? How is the page yield determined?
What is Page Yield? Page yield is the expected number of pages that a cartridge can print when measuring using the International Organisation for Standardisation (ISO) guidelines. All printer manufacturers use ISO's standardized test to determine the ...
How many pages will my cartridge print?
Since everyone's printing habits are different, the number of pages a cartridge can print will vary. The estimate number of pages is measured using a standardise methodology determined by the International Organisation for Standardisation (ISO). This ...
Comparing genuine products to compatible products.
When you ask about whether compatible or genuine cartridges are the best to use you will likely have arguments for both sides. The reason is that technology is so advanced that it has become easier for third party manufacturers to successfully ...
Do you recycle / accept return of empty cartridges?
At Ink Station, we do not accept or recycle empty cartridges. If you have any empty cartridges to recycle we recommend looking for the closest recycling location or organising a collection box with Planet Ark: ...