Returns
I have a new printer. Can we swap the cartridges for different ones?
We do not swap items at Ink Station because there is usually a price difference between the items you want to send back and the new ones you want to get. If your items meets our incorrectly ordered or unwanted goods return policy requirements you can ...
I ordered the wrong items. What can I do?
The order has not left our warehouse. Please call our customer service team ASAP with your order number. If it's after hours, please reply back to the confirmation email using the email address placed on the order. While we will do our best to locate ...
I have received the wrong item. What do I do?
If you have received the wrong item(s) we apologise for the error made. Please email us at support@inkstation.com.au with the following information: 1. Order / Invoice number 2. A photo of the incorrectly received item. Please ensure we can read any ...