Where can I get a copy of my invoice?

A copy of the invoice will be:

Emailed the default email address on your Ink Station account after the goods has been dispatched.
Enclosed with the goods if your order is shipped from our main Sydney warehouse or;
Sent in an envelope if your order is shipped from one of our other dispatch facilities.

If you require another, please email our team at sales@inkstation.com.au with your order number to request a digital copy.

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Does the prices online and on the invoice include GST?
Yes, all prices listed online and on our invoices are GST inclusive. Norfolk Island If you are located in Norfolk Island and require a GST free invoice, please contact us on 1300 655 943 or by emailing sales@inkstation.com.au before placing an order.
If a coupon forces my order to under the free shipping threshold will I still get free shipping?
Yes. Even if the coupon forces your total under the free shipping threshold, your order will still qualify for free shipping.
I forgot to add my coupon during check out. Can I still add it to my order and get a credit / refund?
All coupons should be applied during check-out. However, if you've forgotten to add the coupon please call us immediately on 1300 655 943. Coupons cannot be retrospectively applied after 24 hours from the time we received the order.
I have a new printer. Can we swap the cartridges for different ones?
At Ink Station, we do not have a traditional exchange process because there is usually a price difference between the items you want to send back and the new ones you require. However, if your items meets our incorrectly ordered or unwanted goods ...
Are purchase orders / email orders accepted?
Yes! We are able to place orders using purchase / email orders as long as it contains the following information: Purchase order number (if required) Delivery and billing addresses. Items you would like to purchase and their respective quantities. It ...

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