What is the warranty for compatible items?
All compatible cartridges come with a 1-year warranty.
The warranty is limited to the cost of the goods only, as stated on your
invoice, and is the amount you actually paid us for the goods. There
are no implied warranties beyond what is stated here.
If you have a faulty item, please refer to our troubleshooting page to see if you're able to solve the issue: https://desk.zoho.com/portal/supportexpress/kb/supportexpress/troubleshoot
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What is the warranty for genuine items?
Warranty for original, genuine branded products is per the manufacturer's warranty conditions. All genuine items will need to be returned back to us and go through the manufacturer's claim process for assessment. We will issue a replacement, store ...
Does using compatible products void my printer's warranty?
Under Australian Consumer Law, automatically consumer guarantees apply to many products and services regardless of any other warranties supplier sell or give to you. However, a warranty is a voluntary promise offered by the person or business selling ...
Comparing genuine products to compatible products.
When you ask about whether compatible or genuine cartridges are the best to use you will likely have arguments for both sides. The reason is that technology is so advanced that it has become easier for third party manufacturers to successfully ...
Can I mix compatible and genuine cartridges?
Yes! If you have a combination of compatible and genuine cartridges the printer will still run.
Do the compatible cartridges come with chips?
Most of Ink Station compatible cartridges will come with a chip and is ready to be installed once received. If the item you require does not come with a chip, it will be specified in the listing with "NO CHIP", Instructions on how to install the ...