What is the warranty for faulty compatible cartridges?

What is the warranty for faulty compatible cartridges?

All compatible cartridges come with a 1-year warranty. 

The warranty is limited to the cost of the goods only, as stated on your invoice, and is the amount you actually paid us for the goods. There are no implied warranties beyond what is stated here.

If you have a faulty item, please contact email us at support@inkstation.com.au so we can troubleshoot the issue. 

    • Related Articles

    • What is the warranty for faulty genuine cartridges?

      Warranty for original, genuine branded products is per the manufacturer's warranty conditions. All genuine items will need to be returned back to us and go through the manufacturer's claim process for assessment. We will issue a replacement, store ...

    • Does using compatible products void my printer's warranty?

      Under Australian Consumer Law, automatically consumer guarantees apply to many products and services regardless of any other warranties supplier sell or give to you. However, a warranty is a voluntary promise offered by the person or business selling ...

    • Can I mix compatible and genuine cartridges?

      Yes! If you have a combination of compatible and genuine cartridges the printer will still run.

    • Do the compatible cartridges come with chips?

      Cartridges or parts that required a chip to operate will all come with the chip installed. The part is ready to be used once received. If there is no chip for the part then we will highlight this with "NO-CHIP" written in the product name.

    • Comparing genuine products to compatible products.

      When you ask about whether compatible or genuine cartridges are the best to use you will likely have arguments for both sides. The reason is that technology is so advanced that it has become easier for third party manufacturers to successfully ...