What do I do if my order was cancelled due to non-payment?
All pending orders are valid for 2 weeks, if no payment is received within this period then the order will be cancelled. You will receive a cancellation notification.
If you would still like to receive the products, you will need to place a new order and may payment.
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How to place an order?
There are multiple ways to place an order with Ink Station. 1. Over the phone by calling 1300 655 943. We're only able to accept a credit/debit card payments over the phone. If you're unable to provide a credit/debit card over the phone then we will ...
How to pay an order by bank transfer?
Firstly, please place your order by going through the check out and selecting bank transfer when you reach the payment information section whilst checking out. After doing so, you will receive an order reference ID and information on how to pay by ...
Why did I only receive part of my order?
We try to dispatch all your items in one parcel. However at times, we are unable to do so due to a number of reasons. This includes but not limited to: Stock availability in our warehouses Shipping carrier's packaging and weight restrictions. In ...
I put down an incorrect shipping address for my order, how do I change it?
To change your shipping address, please call our customer service team ASAP with your order number. If it's after hours, please reply back to the confirmation email using the email address placed on the order. In order for us change the shipping ...
How to pay an order by cheque?
Payment by cheque is not available. Please choose one of our other payment methods.