Should I pull out the plastic strip in my toner?
Most of the time, these plastic strips are there to prevent leakage during transit. They run the length of the toner and will need to be removed so the toner can come out during printing. There should be an instruction leaflet enclosed with the packaging to tell you what to do or a pull tab to indicate this plastic strip needs to be removed.. However if you're unsure, please email
support@inkstation.com.au.
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Should I remove the plastic covering the ink cartridge hole?
No! There is no need to remove this plastic piece unless there is a pull tab attached to it. Once you've installed the cartridge, the printer will pierce a hole through it, allowing ink to flow through. Please email support@inkstation.com.au if you ...
My new toner cartridge is not printing properly.
If you're having print quality issues with a toner, please try the following to see if the quality improves Gently shake the cartridge side to side so the toner is evenly distributed. We recommend doing this over a sink or some newspaper as some ...
My Brother toner is too small.
For most Brother laser printers, the toner and drum are both required for the printer to work. When you receive a toner from Ink Station, the part does not come with the drum. You will need to separate the empty toner away from the drum to install ...
The "replace toner" message on my Brother printer will not go away after installing a new toner?
For some Brother printers, the error messages such as "Replace Toner" or "Prepare Toner" will continue to appear if the toner is not reset after putting it in the printer. Each Brother printer have different set of instructions so please contact ...
I've installed my new toner and the pages are coming out all one colour.
When pages are coming out one colour after installing a new toner then it's possible that something is wrong with the chip's connection to the printer. Please try this simple reset to see if you can get it to work. 1. Remove the toner from the ...