I have a new printer. Can we swap the cartridges for different ones?
We do not swap items at Ink Station because there is usually a price difference between the items you want to send back and the new ones you want to get.
Please email us at
support@inkstation.com.au or call us on 1300 655 943 to get a Return Authority (RA) number and to check what item you're allowed to return. We will require the following information:
All returning items must have an RA number. Any returns without one will be rejected.
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