My new ink jet cartridge is having print quality issues.

My new ink jet cartridge is having print quality issues.

If you're experiencing print quality issues, please try the below steps to see if there are any improvements. 
  1. Check for any tabs or stickers that need to be removed. These tabs are usually yellow or red and are marked.
  2. Make sure there is enough ink in the cartridge. Cartridges that are running low on ink will experience print quality issues as the printer will struggle to pull ink from the cartridge to deposit onto the paper. If your cartridge is low, please change the cartridge. 
  3. Complete a nozzle check and run a printhead clean / deep clean. By completing these cleans, it will remove any ink residue that have built up over time and ensure that the nozzles are delivering the ink properly. Does cleaning the print head use ink?
  4. Complete any additional maintenance suggestions made by the manufacturer.  
If you continue to experience issues, please contact support@inkstation.com.au with a sample page and your order number. 

    • Related Articles

    • Does cleaning the print head use ink?

      Running a print head clean or deep clean does consume ink. Some printers will automatically initiate the clean sequence when a new ink has been installed. 

    • My new toner cartridge is not printing properly.

      If you're having print quality issues with a toner, please try the following to see if the quality improves Gently shake the cartridge side to side so the toner is evenly distributed. We recommend doing this over a sink or some newspaper as some ...

    • How many pages will my cartridge print?

      Since everyone's printing habits are different, the number of pages a cartridge can print will vary. The estimate number of pages is measured using a standardise methodology determined by the International Organisation for Standardisation (ISO). This ...

    • My cartridge is still reading low or empty after installing a new cartridge.

      Genuine  For all genuine cartridges that do not have the correct ink levels, please contact your printer's manufacturer to troubleshoot. Compatible Ink Station cartridges are manufactured by a combination or new and re-manufactured parts. Cartridges ...

    • Should I remove the plastic covering the ink cartridge hole?

      No! There is no need to remove this plastic piece unless there is a pull tab attached to it. Once you've installed the cartridge, the printer will pierce a hole through it, allowing ink to flow through. Please email support@inkstation.com.au if you ...