My cartridge is still reading low or empty after installing a new cartridge.

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• The "replace toner" message on my Brother printer will not go away after installing a new toner?

  For some Brother printers, the error messages such as "Replace Toner" or "Prepare Toner" will continue to appear if the toner is not reset after putting it in the printer. Each Brother printer have different set of instructions so please contact ...

• My new ink jet cartridge is having print quality issues.

  If you're experiencing print quality issues, please try the below steps to see if there are any improvements.  Check for any tabs or stickers that need to be removed. These tabs are usually yellow or red and are marked. Make sure there is enough ink ...

• My printer is not recognising the cartridge. What can I do?

  When installing cartridges be sure to remove any tabs, wedges or covers that are on the inkjet / toner. Do not pierce or remove the the plastic covering where the ink is released. If all appropriate parts are removed and the cartridge still not ...

• I've installed my new toner and the pages are coming out all one colour.

  When pages are coming out one colour after installing a new toner then it's possible that something is wrong with the chip's connection to the printer. Please try this simple reset to see if you can get it to work. 1. Remove the toner from the ...

• My new toner cartridge is not printing properly.

  If you're having print quality issues with a toner, please try the following to see if the quality improves Gently shake the cartridge side to side so the toner is evenly distributed. We recommend doing this over a sink or some newspaper as some ...