If a coupon forces my order to under the free shipping threshold will I still get free shipping?
Yes.
Even if the coupon forces your total under the free shipping threshold, your order will still qualify for free shipping.
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I forgot to add my coupon during check out. Can I still add it to my order and get a credit / refund?
All coupons should be applied during check-out. However, if you've forgotten to add the coupon please call us immediately on 1300 655 943. Coupons cannot be retrospectively applied after 24 hours from the time we received the order.
How much does shipping cost?
All orders below $50.00 will incur a $6.50 non-refundable delivery fee. Some packs come with a promotional free shipping offer even when they are priced below $50.00. Look out for the free shipping symbol next to these packs! All orders above ...
Why did I only receive part of my order?
We try to dispatch all your items in one parcel. However at times, we are unable to do so due to stock availability in our warehouses or a delivery company's packaging restrictions. In these situations we split your order to ensure everything is ...
I put down an incorrect shipping address for my order, how do I change it?
To change your shipping address, please call our customer service team ASAP with your order number. If it's after our opening hours, please reply back to the order confirmation from the email used to log into your Ink Station account. We will need ...
Can I pick up my order?
Ink Station is an online e-commerce which has multiple distribution centres across Australia. We do not have any retails shops or allow customer access to our distribution centres. All orders will be delivered to the shipping address you select at ...