I received a card from the delivery service. What do I do now?

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• I paid by bank transfer / cheque / money order and still have not received a notification of dispatch.

  All order need to be paid in full before we dispatch the goods.  Bank Transfers Bank transfers can take up to 2 business days to clear. Please ensure you have entered in your order reference number in the description when making the transaction.  If ...

• I haven't received notification of dispatch. What do I do?

  Most order will receive a dispatch notification via email within one business day. If you have not received this notification, most likely we're waiting for your response to an question we have about your order. One of our customer service team would ...

• My parcel was returned back to your warehouse. How do I organise a re-delivery?

  Please contact our team on 1300 655 943 to organise re-delivery for any parcel returned back to our warehouse.  If your parcel was returned because of the following reasons, there will be a re-delivery fee: Incorrect or incomplete delivery address / ...

• My delivery address is hard to locate. How do I add delivery instructions?

  Please add all delivery instructions and or information in the comment box when you check out. Common instructions include: Signs the driver need to look for.  Any identifying features of the building. Location on the street (e.g. at end of the road, ...

• I have received the wrong item. What do I do?

  Do not worry!  Please contact our support team at support@inkstation.com.au with the following information: 1. Order / Invoice number 2. A photo of the cartridge(s) you received.  3. Your printer model number. Our team will check your order with the ...