I forgot to add my coupon during check out. Can I still add it to my order and get a credit / refund?

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• If a coupon forces my order to under the free shipping threshold will I still get free shipping?

  Yes. Even if the coupon forces your total under the free shipping threshold, your order will still qualify for free shipping. However, please note some items and/or areas do not qualify for free shipping . Please refer to our shipping policy for more ...

• How do I add delivery instructions?

  Please add all delivery instructions and / or information in the delivery note box when you check out. All instructions and information will be passed onto the delivery driver. Once the parcel is with the driver, it's at their discretion to read and ...

• How do I add my business opening hours?

  In the shipping information section of the check out there is a drop down to open up a comment box. Inside the comment box you can enter in any delivery instructions, including the business hours. Please ensure you provide your trading name (sign on ...

• How do I apply a store credit / voucher?

  If you have received an email notifying you that a store credit has been issued to your Ink Station account, please look online under My Account and then Credits & Vouchers in the side bar. All available credit notes will be made available upon your ...

• Why did I only receive part of my order?

  We try to dispatch all your items in one parcel. However at times, we are unable to do so due to a number of reasons. This includes but not limited to: Stock availability in our warehouses Shipping carrier's packaging and weight restrictions. In ...