I forgot to add my coupon during check out. Can I still add it to my order and get a credit / refund?

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• If a coupon forces my order to under the free shipping threshold will I still get free shipping?

  Yes.  Even if the coupon forces your total under the free shipping threshold, your order will still qualify for free shipping.

• Why did I only receive part of my order?

  We try to dispatch all your items in one parcel. However at times, we are unable to do so due to stock availability in our warehouses or a delivery company's packaging restrictions. In these situations we split your order to ensure everything is ...

• How do I add my business opening hours?

  Please add all delivery instructions and / or information in the comment box when you check out. All instructions and information will be passed onto the delivery driver. Once the parcel is with the driver, it's at their discretion to read and follow ...

• I paid by bank transfer / cheque / money order and still have not received a notification of dispatch.

  All order need to be paid in full before we dispatch the goods.  Bank Transfers Bank transfers can take up to 2 business days to clear. Please ensure you have entered in your order reference number in the description when making the transaction.  If ...

• My delivery address is hard to locate. How do I add delivery instructions?

  Please add all delivery instructions and or information in the comment box when you check out. Common instructions include: Signs the driver need to look for.  Any identifying features of the building. Location on the street (e.g. at end of the road, ...