I bought my printer overeas. Can I purchase ink from you?

I bought my printer overeas. Can I purchase ink from you?

All compatible consumables are made to suit Australian printers only. We have not tested our compatible products with printers made overseas and cannot guarantee that they will work. If the compatible consumables you purchase does not work with your overseas model then the item will be considered incorrectly ordered goods.

Genuine items across the globe are categorised into regions by the manufacturer. Which means you can only use cartridges that are for that region. Each manufacturer have arranged their regions differently.

Ink Station only sells genuine consumables that will work for Australian printers and printers in the same region. With some printers, there is a possibility to unlock the region but to do this you will need to contact the printer manufacturer. 

If you have purchased your printer outside of Australia, we strongly recommend contacting the manufacturer to confirm your region prior to purchasing any genuine consumables. 
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