How long will my cartridges last in storage?
Most cartridges come with expiry dates on the item box. Please check the back or the base of the item box to locate the date.
If it does not have an expiry date on the box, it is recommended that you use your cartridges within 18 months.
Some manufacturers stamp the item box with a manufacturing date instead of the expiry date. If you're unsure if the date is the expiry or manufacturing date, please email
support@inkstation.com.au with the following items so our team can check :
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Why is my order taking so long to deliver?
All delivery timeframes are a general guideline and we do not offer a guaranteed service by a certain amount of days. There are many reasons why your parcel may take longer than the provided delivery guideline. For example: Driver has run out of time ...
Do you sell re-fill kits? Do you refill cartridges?
We do not offer refilling services and do not sell the refill kits. Our cartridges are pre-filled and are ready for installation once you receive the items. We do not advise refilling cartridges once they are empty. Please be advised that once our ...
Can I mix compatible and genuine cartridges?
Yes! If you have a combination of compatible and genuine cartridges the printer will still run.
My cartridges / part doesn't fit.
If you have cartridges that do not fit, please check the following: 1. You're installing the correct cartridge / part for your printer. Check the part numbers is correct. Find the printer model number on the manufacturer's website and check the part ...
Do the compatible cartridges come with chips?
Cartridges or parts that required a chip to operate will all come with the chip installed. The part is ready to be used once received. If there is no chip for the part then we will highlight this with "NO-CHIP" written in the product name.