How can I track my order?
All orders dispatched from Ink Station have accompanying tracking information. Once it is available, you will receive an email so you can monitor the delivery progress.
It can take our system 24 hours to email you the tracking information.
If you have not received your tracking number after 24 hours;
- Please check your junk / spam box.
- Please email us at support@inkstation.com.au with your order number so we can check. There could be any number of reason why you haven't received the tracking information (e.g. spelling error in your email address, the email bounced back etc).
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Has my order been shipped?
Any orders placed before 3PM Sydney time will be leave our warehouse the same day. If the order is placed after 3PM Sydney time the order will be shipped the following working day. Ink Station does not operate on NSW and Federal public holidays. An ...
How to place an order?
There are multiple ways to place an order with Ink Station. 1. Over the phone by calling 1300 655 943. We're only able to accept a credit/debit card payments over the phone. If you're unable to provide a credit/debit card over the phone then we will ...
Can I pick up my order?
Ink Station is an online e-commerce which has multiple distribution centres across Australia. We do not have any retails shops or allow customer access to our distribution centres. All orders will be delivered to the shipping address you select at ...
How to pay an order by bank transfer?
Firstly, please place your order by going through the check out and selecting bank transfer when you reach the payment information section whilst checking out. After doing so, you will receive an order reference ID and information on how to pay by ...
Why did I only receive part of my order?
We try to dispatch all your items in one parcel. However at times, we are unable to do so due to a number of reasons. This includes but not limited to: Stock availability in our warehouses Shipping carrier's packaging and weight restrictions. In ...