How can I track my order?
All orders dispatched from Ink Station have accompanying tracking information. Once it is available, you will receive an email so you can monitor the delivery progress.
It can take our system 24 hours to email you the tracking information.
If you have not received your tracking number after 24 hours;
- Please check your junk / spam box.
- Please email us at support@inkstation.com.au with your order number so we can check. There could be any number of reason why you haven't received the tracking information (e.g. spelling error in your email address, the email bounced back etc).
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Has my order been shipped?
Any orders placed on a business day before 3PM Sydney time will be dispatched the same day. If the order is placed after 3PM Sydney time, over the weekend or on a public holiday, the order will be dispatched the following working day. An email ...
How to place an order?
There are multiple ways to place an order with Ink Station. 1. Over the phone by calling 1300 655 943. We're only able to accept a credit card payments or issue you with an invoice so you can pay with bank transfer. 2. Online at www.inkstation.com.au ...
How to pay an order by cheque?
Firstly, please place your order by going through check out and selecting cheque when you reach the payment information page. After doing so, you will receive an order confirmation from our system. When mailing your cheque please ensure your order ...
Can I pick up my order?
Ink Station is an online e-commerce which has multiple distribution centres across Australia. We do not have any retails shops or allow customer access to our distribution centres. All orders will be delivered to the shipping address you select at ...
Why did I only receive part of my order?
We try to dispatch all your items in one parcel. However at times, we are unable to do so due to stock availability in our warehouses or a delivery company's packaging restrictions. In these situations we split your order to ensure everything is ...