Do you sell re-fill kits? Do you refill cartridges?
We do not offer refilling services and do not sell the refill kits. Our cartridges are pre-filled and are ready for installation once you receive the items.
We do not advise refilling cartridges once they are empty.
Please be advised that once our toners and ink cartridges have been tampered with you will no longer be able to send them back to get a replacement, store credit nor refund.
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Why is my order taking so long to deliver?
There are many reasons why your parcel may take longer than the provided delivery guidelines on our website. As the delivery time frame is only a guideline we do not offer a guarantee service. Sometimes there are unforeseen circumstances where your ...
Can I mix compatible and genuine cartridges?
Yes! If you have a combination of compatible and genuine cartridges the printer will still run.
My cartridges / drum / part doesn't fit.
If you have cartridges that do not fit, please check the following: 1. You're installing the correct cartridge / part for your printer. Check that you've selected the right one for your machine. You can do this by looking up the printer model number ...
Do the compatible cartridges come with chips?
Most of Ink Station compatible cartridges will come with a chip and is ready to be installed once received. If the item you require does not come with a chip, it will be specified in the listing with "NO CHIP", Instructions on how to install the ...
Do you recycle / accept return of empty cartridges?
At Ink Station, we do not accept or recycle empty cartridges. If you have any empty cartridges to recycle we recommend looking for the closest recycling location or organising a collection box with Planet ...