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I forgot to add my coupon during check out. Can I still add it to my order and get a credit / refund?
All coupons should be applied during check-out. However, if you've forgotten to add the coupon please call us immediately on 1300 655 943. Coupons cannot be retrospectively applied after 24 hours from the time we received the order.
I'm having issues with my coupon.
We will honor all current coupons promoted in our newsletter. Coupons advertised by third parties may not be up-to-date. If you're having issues with a coupon, please check the following: 1. The expiry date of the coupon. Most of our coupons come ...
Do you have faster shipping options?
Unfortunately we do not offer same day or next day delivery. Our delivery guidelines are below: 1-2 working days in the metro area Up to 5 working days in the rural / remote areas Why is my order taking so long to deliver?
How much does shipping cost?
All orders below $50.00 will incur a $6.50 non-refundable delivery fee. Some packs come with a promotional free shipping offer even when they are priced below $50.00. Look out for the free shipping symbol next to these packs! All orders above ...
Why is my order taking so long to deliver?
There are many reasons why your parcel may take longer than the provided delivery guidelines on our website. As the delivery time frame is only a guideline we do not offer a guarantee service. Sometimes there are unforeseen circumstances where your ...