Do you deliver to PO Boxes, Parcel Collect or Parcel Lockers?
Yes. We're able to deliver most parcels to PO Boxes, parcel collect or parcel lockers if you have a valid account. However, we do recommend providing and alternate street address in the delivery note section in the event it's not possible to send your item to a PO Box, parcel locker or parcel collect.
If there is any issue with delivery, our team will contact you prior to dispatching your goods.
Please note that delivery might take more than 2 business days as we're restricted to using Australia Post and StarTrack, who may not provide the quickest service to your area.
Your Parcel Collect/Locker address must include your name, 10-digit APCN (Australia Post Customer Number) and the address of your chosen Post Office/Locker.
Without your APCN it will not be possible for the post office to allocate it to you.
Parcel Collect | Name: <First name> <Last name> Address line 1: Parcel Collect <10-digit APCN> Address line 2: <Street address of Post Office> Address line 3: <Suburb> <STATE> <Postcode> | Jane Citizen Parcel Collect 1234567890 Shop W11, 111 Bourke Street MELBOURNE, VIC 3000 |
Parcel Locker | Name: <First name> <Last name> Address line 1: Parcel Locker <10-digit APCN> Address line 2: <Street address of Parcel Locker> Address line 3: <Suburb> <STATE> <Postcode> | Jane Citizen Parcel Locker 1234567890 Shop W11, 111 Bourke Street MELBOURNE, VIC 3000 |
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