Can I ship my order to a different address than my billing address?
Yes! All orders will be sent to the default shipping address. However, you can put in an address that is different to the billing address.
When checking out, please look for the Change Address button when selecting your shipping and billing address.
Please note that once the order has left our warehouse, we will not be able to change the shipping address.
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I put down an incorrect shipping address for my order, how do I change it?
To change your shipping address, please call our customer service team ASAP with your order number. If it's after our opening hours, please reply back to the order confirmation from the email used to log into your Ink Station account. We will need ...
Do you ship internationally?
Unfortunately, Ink Station does not ship internationally. All deliveries must be to an Australian address or PO Box.
Can I pick up my order?
Ink Station is an online e-commerce which has multiple distribution centres across Australia. We do not have any retails shops or allow customer access to our distribution centres. All orders will be delivered to the shipping address you select at ...
How can I track my order?
All orders dispatched from Ink Station have accompanying tracking information. Once it is available, you will receive an email so you can monitor the delivery progress. It can take our system 24 hours to email you the tracking information. If you ...
Why did I only receive part of my order?
We try to dispatch all your items in one parcel. However at times, we are unable to do so due to stock availability in our warehouses or a delivery company's packaging restrictions. In these situations we split your order to ensure everything is ...